A Health Coach is a trained professional who works with you to support and guide you in achieving better health. They are your partner in managing chronic conditions, improving your overall wellness, and helping you make healthier lifestyle choices. The Kannact coaching team is made up of experienced health and wellness coaches who have dedicated their careers to improving the lives of those they coach.

Your Health Coach will collaborate with you to create a personalized plan based on your goals and recommendations from your doctor. They provide ongoing support through regular check-ins, keeping you motivated and on track. Whether you're managing a condition or simply aiming for better health, your Health Coach is here to help you succeed.

Here’s what to expect as you get started:

1. Meet with your coach – During your first call, your Health Coach will introduce you to Kannact and discuss your eligibility for the program. This will be a 10 minute call to explain the benefits of Kannact and answer any questions you have about the program.
2. Receive your medical devices – Depending on your condition, we will send you free medical devices and digital tools to help you to take your daily readings and monitor your progress.
3. Set up your devices & portal – Your coach will walk you through setup during a session.
4. Ongoing coaching & device readings – You’ll meet with your coach regularly, at least once a month.
5. Stay connected – You can message your coach anytime between sessions

Your coach will check-in with you at least once a month. The exact schedule depends on what works best for you, and you’ll decide on the right frequency together. If you ever need extra support, you can message your Health Coach any time through secure email, text message or our Patient Portal.

If you have an eligible condition, such as diabetes or hypertension, you'll receive a free monitoring device and testing supplies shipped directly to your door. You can easily track your progress through our patient portal, which is available through a web browser or our mobile app. In the patient portal, you’ll be able to view your readings, track your health goals, generate a health report, securely message your health coach, and more!

You could be eligible to receive one or more of the following devices, depending on your diagnosed conditions:

Glucometer and testing supplies: Anyone with a diagnosis of diabetes.

Blood pressure cuff: Anyone with diabetes, chronic hypertension or gestational hypertension.

Weight scale: Anyone with congestive heart failure.

Yes, your coach will have access to your readings! This helps them get a clearer picture of your progress and make personalized recommendations to keep you on track.

Yes, if you feel that your coach is not the right fit for you, you can always request to be paired with another coach. We want you to feel comfortable and supported throughout your health journey, so we are happy to accommodate your needs.

Your coach will reach out to you to arrange times for your check-ins. You can also schedule through the patient portal, or send your coach a message to find a time that works for you!

To best prepare for health coaching, find a quiet, private space free from distractions where you feel comfortable discussing your health information and goals. It can also be helpful to have recent lab work and a list of medications on hand. Health coaching involves personal reflection and brainstorming on possible action steps with your coach - the more you engage in the coaching process, the more you get out of each session!

Absolutely! We encourage it. Your health coach will help make sure your care plan aligns with your doctor’s recommendations. We also create a Health Report with your medical device readings and health goals. If you'd like, we can send it to your doctor securely by email or fax—either as a one-time request or on a regular schedule.

No, we won’t replace your doctor. We work alongside them to give you extra support between visits, helping you follow their recommendations and stay on track with your health.

You can download the Kannact app on the Play Store or the App Store. Alternatively, you can access the web portal on https://portal.kannact.com. You can log in using either your email address or phone number, depending on which one you provided to your coach for your login.